Before a Visit
Have the property details ready.
If you are arranging testing for a rental or a property you do not occupy, identify who can provide access and who should receive the follow-up information. Tell us whether the concern is inside a single unit, in a shared space, or in more than one part of the building. These details help avoid an appointment being planned around incomplete information.
For a home purchase, share the relevant part of the inspection report and explain any inspection contingency or closing deadline. A general request to “test the house” may mean something different to each person involved. Agreeing on the question, location, and scope before the visit helps everyone understand what has actually been requested.
Ask for any preparation instructions directly when scheduling. Explain whether cleanup, painting, repairs, or other work is planned before the proposed visit. Keep photographs and dates of earlier conditions if you already have them, and let us know what has changed.